t PAM CLEANING LIMITED, we strive for customer satisfaction. Our refund policy ensures transparency and fairness for all clients.
1. Eligibility for Refunds
- Refunds are applicable in cases where:
- The service was not delivered as agreed.
- There was a significant issue caused by our team.
2. Refund Request Process
- All refund requests must be made within 7 days of the service date.
- To request a refund, contact us via email at [Insert Email Address] or call [Insert Phone Number]. Provide details of the issue, including photos (if applicable).
3. Refund Assessment
- We will assess the situation and, if necessary, offer:
- A partial refund for minor issues.
- A full refund if the service was not delivered or was substandard.
4. Exclusions
Refunds are not applicable for:
- Issues reported beyond the 7-day window.
- Situations where the client failed to provide access or necessary information.
- Pre-existing conditions or damages not caused by our staff.
5. Refund Processing
- Approved refunds will be processed within 14 business days using the original payment method.
For any questions about our Terms & Conditions or Refund Policy, please contact:
PAM CLEANING LIMITED
30 First Avenue
London, England
W10 4NL
Email: pamelailieva603@gmail.com
Phone: 07562 195127